Privacy Policy

INTRODUCTION

This is the Privacy Policy of Diana Yarns whose registered office is at The Apartment, Lavistown House, Sion Road, Kilkenny, R95 HY02, Ireland (“Diana Yarns”, “we”, “us” or “our”) and sets out how Diana Yarns collects and processes your personal data. This Privacy Policy also provides certain information that is legally required and lists your rights in relation to your personal data.

We take our data protection responsibilities very seriously and we comply with all applicable Data Protection Legislation in force from time to time. For the purposes of this Privacy Policy, “Data Protection Legislation” means:  the EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) (“GDPR”) and any laws in the Republic of Ireland giving effect to its provisions.

This Privacy Policy relates to personal information identifying you and/or your child.  We refer to this information throughout this Privacy Policy as “personal data”.

This Privacy Policy may vary from time to time so please check it regularly.

The Data Protection Officer for Diana Yarns is Máire Hanley.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be used, processed and stored by us.  Please read the following carefully to understand our practices regarding your personal data and how we will treat it when you use this website or subscribe to our newsletter.

USE OF OUR WEBSITE:  INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following personal data about you:

  • Information that you provide by filling in forms on our site www.dianayarns.com (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
  • If you contact us, we will keep a record of that correspondence for as long as it is relevant, or up to one year, whichever is longest.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

COOKIES

Our website uses cookies. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies (Google Analytics) to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the personal data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

OUR OCCASIONAL NEWSLETTERS

If you sign up for our occasional newsletters, the personal data you provide will be added to a list on Mail Chimp. View Mail Chimp’s Privacy Policy. Our occasional newsletters contain information about our products and blogs. We usually send one newsletter a month.

You can unsubscribe or change your subscription preferences at any time by emailing info@dianayarns.com, or by clicking the links at the bottom of the newsletter.

RUNNING OUR BUSINESS

Sometimes we need to use your personal data to operate our business, but otherwise than in performing our contractual obligations to.  These would be our ‘legitimate interests’ for the purposes of Data Protection Legislation and are as follows:

  • to send you information you have requested
  • to deal with your enquiries
  • notifying winners of online competitions
  • to send you important notices such as communications about changes to our terms and conditions and policies
  • to assist in the investigation of suspected illegal or wrongful activity. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;
  • to deal with any misuse of the website
  • sending you surveys in connection with our goods and services
  • to develop, deliver and improve our goods or services
  • to help us develop our website to be more useful to you
  • for internal purposes for hosting, research, analysis, testing, monitoring, customer communication, risk management and administrative purposes
  • to protect and defend our rights or property
  • to deal with any misuse of the website
  • to sell, make ready for sale or dispose of our business in whole or in part including to any potential buyer or their advisers
  • in order to enforce or apply our terms of use, terms and conditions of supply and other agreements with third parties

We will do our best to inform you when we carry out any of the above activities, but it may be that we are unable to do so in each case.